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👋 Hello Podio customer, it’s me, your Help Center

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I'm here to help you We are so excited to introduce our improved Help Center! Our improved Help Center is here to… well… help! Our aim is to give you the best experience when contacting us, with personalized help to solve your problem quickly.   This Help Center may live on ShareFile.com, but it is staffed with Podio experts that are ready to help with all things Podio.  Take me there! You can now:    Chat with support to get speedy help with personalized interactions that help connect you with the right information about your status or the right support team.    Gain visibility into your support cases. You'll have the option to view and manage your open cases with our support team. If you're an account admin, you can see cases created by other users on your account and stay on top of trends.    Stay informed with updates on your support cases through case comments. You will always know what's happening and can collaborate seamlessl...
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Upcoming changes to your Podio help center

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We are so excited to introduce you to our new help center! We are wrapping up 2023, working hard to implement our new systems. Why? Because we want to give you the best experience when you contact us. With this update, we are changing the process you'll use for creating support cases.    Here are a few things you should know if you need to contact our support team:   Our new chat feature is now available! Chat with support to get quick help. This feature is now live and ready to support our Podio customers! Try it out here.   Case creation is now through chat. Chat with our team and if needed, they will create a case for your issue. You will no longer create a case via the webform on https://support.citrix.com/cscase/ams/podio/. Chat with us This is just temporary! Starting December 27, 2023, you'll get a brand new, integrated support experience! The new help center will have knowledge articles, community posts, a personalized chatbot, and the ability to logi...
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Your Data Security Matters, Podio is now SOC 2 Type II Compliant!

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 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌...
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Boost Collaboration and Data Security with Podio's New Feature! 🚀

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 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌...
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